USA Help Logon

This system is for reporting computer and telephone related problems. If you need to report a maintenance problem please look for "Maintenance Request" in the A-Z Index on the main university web page.

For all USA Campus Computer or Telecom issues:

You may logon using one of the methods below.

JagNet (JagMail)

If you cannot log in using any method above:

For all USA Health Telecom issues:

  • Please submit a ticket into the ITSD ticketing system or send an email to
  • For ticket escalation or emergency response, please call 251-410-1711 / 7-1711.